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Knowledge base
In-App KYC
KYC
2
I want to know the different types of KYC and the procedure to complete it
Can I do a full KYC without choosing Basic or Aadhaar-based KYC?
Aadhaar KYC
2
Is it safe to give my Aadhaar number?
Why am I unable to get an OTP on my mobile phone?
Bank based full KYC
2
I want to know which of my card's last 4 digits do I need to enter
Which customer ID and password should I enter?
Basic KYC
2
I want to enter someone else's PAN details
Why am I unable to complete KYC?
LZ-PROD-In-App KYC
KYC
2
I want to know the different types of KYC and the procedure to complete it
My wallet transactions are failing with 'limit exceeded' error
Bank based full KYC
3
I want to know which of my card's last 4 digits do I need to enter
I want to know which customer ID and password do I need to enter
My wallet transactions are failing with 'limit exceeded' error
Basic KYC
2
I want to enter someone else's PAN details
I unable to complete my KYC
Onboarding
3
My PAN card is blocked
My PayZapp wallet is not issued
I unable to complete my KYC despite entering the correct details
Help Desk Software
by Freshdesk