We request you to check the following scenarios to obtain your wallet.


If you are an existing HDFC Bank user

1. Please complete the verification process by entering the last four digits of your active card.
2. After your card details are verified, the wallet will be automatically issued to you.

 
If you are not an  existing HDFC Bank user
1. Please complete your basic KYC by entering your correct PAN card details.
If you continue to see the same error, please contact our customer support team and raise a ticket.

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